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Screen resolution is set at 1024 x 768 and is 'greyed' out. I cannot change it. I tried updating the display driver and that didn't work either. Dec 18, 2015 - This post shows how to adjust Windows 10 screen resolution, and how to fix. Screen resolution and the Resolution drop-down is grayed out. How to fix Main Display Greyed Out and lower resolution in Windows 10 multiple monitors. First you need to turn both monitors on. From your desktop, right-click your mouse and go to Display Settings. Nero oem serial number. You can also open Settings app, go to System Display. On the right side pane, click on the identify option to check the devices. Mar 9, 2010 - #IWork4Dell. Run the PC pre-Windows diagnostics Where do I find my Dell PC Service Tag or Express service code? Out of Warranty Support.